How to raise a grievance
Send the complaint to support@dvany.com with the account identifier, relevant URL or content reference, a clear description of the issue and any supporting information. Do not include unnecessary sensitive personal data.
DVANY Legal
Grievance Redressal
A clear route for complaints about DVANY content, privacy or service practices.
Effective / last updated: September 8, 2026
LEGAL ACTION REQUIRED: insert the appointed Grievance Officer's verified name, email, postal/contact details and complaint mechanism before public launch.
Acknowledgement and handling
Complaints will be handled according to applicable law, the nature of the issue and DVANY's internal procedures. Certain categories of content may be subject to specific statutory timelines.
Designated officer details
The final website must publish the name and contact details of the designated Grievance Officer required for the applicable DVANY service before launch. Those details are intentionally not fabricated in this draft.