Frequently Asked Questions
Everything you need to know about DVANY — privacy, features, pricing and support.
About DVANY
What is DVANY?+
DVANY is a privacy-first communication platform with music integrated into calls, chats and shared experiences. It brings together one-to-one and group communication, identity protection and music in one place.
What makes DVANY different?+
DVANY combines privacy-first design with music-integrated communication. Launching with one-device binding, SIM-bound authentication, UID identity, screenshot protection and a no-data-sale policy.
Is DVANY a music app or a communication app?+
DVANY is a communication platform first. Music is a major differentiator — it's woven into calls and chats rather than being the primary identity.
Who is DVANY for?+
DVANY is designed for people who value privacy and personal communication — couples, friends, families, students, privacy-conscious users, and communities.
Is DVANY suitable for couples, friends, and families?+
Yes. DVANY's Dual Connect (one-to-one) and Group Connect (group) are designed for close, personal connections.
Is DVANY available to download?+
DVANY is coming soon. Join the waitlist to be among the first to experience the app on launch.
What is DVANY's mission?+
To help people connect with greater control over their digital identity, and with music that makes conversations more meaningful.
What does 'Where Music Brings Hearts Together' mean?+
It represents the belief that music can help people express emotion, share moments and feel closer — even when apart. It's our secondary brand tagline.
Privacy & Identity
Is DVANY designed with privacy in mind?+
Yes. Privacy is the foundation of DVANY's design. Launching with one-device binding, SIM-bound authentication, UID identity, screenshot protection and a no-data-sale policy.
Does DVANY display my phone number to other users?+
DVANY is designed so that your phone number is not publicly displayed to other users. You are identified by your DVANY UID.
What is a DVANY UID?+
A UID is your unique DVANY identifier. It lets you be reachable without exposing your phone number publicly — giving you control over your identity.
Can I control who discovers my profile?+
Yes. DVANY launches with Public, Private and Invisible profile states — enforced on the server, not just in the app.
Can someone bypass profile privacy using my UID?+
No. Knowing your UID does not grant access to your private profile. Access is authorised independently of identity.
Does DVANY support one account on one authorised device?+
Yes. DVANY binds each account to a single verified device — reducing unauthorised access and account takeover.
How does SIM-related authentication work?+
DVANY verifies your SIM during setup, adding a physical-layer identity check to protect your account.
Can I block another user?+
Yes. Blocking is enforced across chat, calls, discovery and group features.
Does DVANY sell personal data?+
No. DVANY does not sell your personal data. That is a policy commitment, not a marketing line.
Does DVANY permanently store chat messages?+
DVANY is designed to minimise retention of private communication content. Account records, security logs and payment records are retained as required to operate the service safely and legally.
Can users take screenshots or record their screens?+
DVANY launches with screenshot and screen-recording protection on supported devices and operating systems. Physical cameras and modified devices cannot be fully controlled by any app.
Communication & Features
What is Dual Connect?+
Dual Connect is DVANY's one-to-one communication experience — designed for private conversations between two people, with music integrated.
What is Group Connect?+
Group Connect is DVANY's group experience — designed for shared conversations with your people, with privacy controls enforced throughout.
Can I chat during a video call?+
DVANY is designed to support in-call interaction while the video remains visible.
Can I enjoy music while communicating?+
Yes. Music is integrated into DVANY's communication experiences — designed to be part of the conversation, not separate from it.
What is Open Connect?+
Open Connect is DVANY's public-facing experience — a place to discover live audio, RJs, podcasts, and creator-led content.
What is Live Station?+
Live Station is part of DVANY's wider media ecosystem. Full functionality is coming soon.
Does DVANY support creators, RJs, and podcasts?+
Yes. DVANY's wider ecosystem includes creators, RJs, podcasts, and channels — with more detail coming soon.
Can I control who contacts me?+
Yes. DVANY gives you control over who can reach you, through profile visibility and blocking controls.
Pricing & Subscriptions
Is DVANY free?+
Yes. DVANY is free to install and use at the Basic level. Additional paid plans unlock enhanced features.
What subscription plans does DVANY offer?+
Basic (Free), Student Standard (₹49/month), Standard (₹69/month), and Premium (₹99/month). Pricing is subject to final confirmation.
What is included in Basic?+
Basic gives you free access to core DVANY experiences with sponsored placements.
What is the Student Standard plan?+
A student-focused plan with additional features, subject to eligibility verification.
What is included in Premium?+
Premium is designed as the ad-free experience with enhanced features. Final entitlements are subject to confirmation.
Will free and standard users see sponsored placements?+
Yes, sponsored placements appear in Basic and Standard. Premium is designed to be ad-free.
How can I cancel?+
Subscription management is handled by the payment channel. Full details will be available when subscriptions activate.
Support & Trust
Which devices support DVANY?+
DVANY is launching on Android (React Native with Expo). iOS is coming soon.
What happens if I change my device?+
DVANY is designed around one-authorised-device binding. Device change requires verification. Full details will be documented at launch.
How do I recover my account?+
Account recovery is handled through the verified device process. Detailed steps will be published at launch.
How do I report inappropriate behaviour?+
Use the in-app report controls or contact support@dvany.com.
How do I contact DVANY support?+
Email support@dvany.com. We aim to respond promptly to every request.
Has DVANY undergone an independent security audit?+
No independent audit has been completed yet. DVANY publishes a security contact for responsible disclosure: security@dvany.com.
How can I report a security vulnerability?+
Email security@dvany.com. We welcome responsible disclosure and take every report seriously.
Who operates DVANY?+
DVANY is developed and operated by Kravix Tech.
Is DVANY still under development?+
Yes. DVANY is in pre-launch development. Features are being finalised ahead of the public release.